Trackis - Solutions To Rely On

Information Technology

Trackis focuses on helping their clients operate more productively and profitably through a full spectrum of specialized staffing and project implementation products and services. We specialize in the areas of IT Process Improvement, IT Restructuring and Project Management Solutions for every market/industry. We deliver qualified analysts, technicians and PMs for both contract and ongoing requirements across all disciplines.

The combined experience for Trackis among its employees and partners is well beyond the century mark. Our reputation as a full service IT firm is built on our experience and the satisfaction of a client before, during and after service is rendered.

IT consultants of today deal with many issues, most of which continue to grow on a weekly, sometimes daily basis. Trackis' IT analysts and technicians work hand-in-hand to accomplish a common goal: satisfy the client's needs. Trackis takes away the juggling acts and minimizes the workload by prioritizing and delegating, both lost arts in technology.

Trackis can also assist existing IT staffs in dealing with budgeting and increasing resources within the department. Experienced planners and analysts are able to compile data and produce reports showing needs and calculating ROIs.

Process Management is the latest in responsibilities IT just does not have time to accomplish. Trackis offers this service as part of their BPM (Business Process Management) solution. Trackis itemizes everything from billing cycles, erratic service levels, fluctuating costs, all points-of-contact(s), etc. This data is put into a report and handled by Trackis with the client's management approval.

Our belief over at Trackis is that our clients want the job done right the first time, on time, every time and we are here to do just that… EVERY TIME!

HELPDESK / DESKTOP SERVICES
APPLICATION SUPPORT
SYSTEM SUPPORT (DESKTOP, LAPTOP & HANDHELDS)
OFF-SITE/ON-SITE HELPDESK SUPPORT

NETWORK MANAGEMENT
SYSTEMS (SERVER) MANAGEMENT
NETWORK ADMINISTRATION
NETWORK INFRASTRUCTURE

PC BREAK/FIX SERVICES
DESKTOP AND LAPTOP REPAIR
DESKTOP AND LAPTOP CONFIGURATIONS
PRINTER REPAIR

ASSET MANAGEMENT
DESKTOP AND LAPTOP MOVES, ADDS AND CHANGES
PRINTER FLEET MANAGEMENT
EQUIPMENT INVENTORY MANAGEMENT
PERIPHERAL DEVICE MANAGEMENT
AUDIOVISUAL EQUIP MANAGEMENT

DATA CENTER MANAGEMENT
DAY-TO-DAY MANAGEMENT
DATA CENTER ADMINISTRATION
NETWORKED SYSTEMS MANAGEMENT
TELECOM

TRAINING SERVICES
SOFTWARE APPLICATION TRAINING
NEW HIRE (CLIENT) EMPLOYEE ORIENTATION

OTHER SERVICES
TECHNOLOGY PROJECT MANAGEMENT
SOFTWARE MIGRATIONS, CONVERSIONS AND UPGRADES
STRATEGIC PLANNING
CAUSE MAPPING
GAP ANALYSIS
DATABASE MANAGEMENT
RECORDS MANAGEMENT
BUSINESS RESUMPTION/DR PLANNING (SEE CONTINUITY AND RESILIENCE SECTION)
AUDIOVISUAL SUPPORT

News and Events

Coming Soon - ArkPlanner

Trackis is expanding to West coast. Hopes to bring awareness to smaller and mid-sized businesses.

The IT Services department is going to start offering service desk solutions and optimization.

Key benefits for using Trackis

Protect your future Manage inevitable changes in your business with strategic data protection planning and deployment.

Reduce risk associated with a service interruption Understand the operational and financial impacts to your business, the order of priority for recovering information, your technical infrastructure, interdependencies and more, then develop a business continuity plan.

Minimize disruption and data loss Know what to do when a services interruption occurs. Trackis professionals develop a BC/DR plan for your business that addresses your IT infrastructure, people, processes and facilities.

Keep Critical applications up and running Acquire the solutions you need to keep business-critical information available.