Continuity & Resilience Methodology

Risk - Trackis offers services in risk management, which includes assessments and operational resilience analysis. Considered the first stage in continuity planning, risk analysis allows Trackis and their clients to sift out risks within and around the organization. As part of risk management, operational resilience is a complete study of a process and the break downs within.

Crisis/Emergency Management - As a protection for your most important asset, your employees, CEM is part of the planning process and one to NOT be overlooked. Trackis has designed a process to allow all employees to be involved in the planning process, which in turn educates them about their surroundings and the threats that exist.
"When written in Chinese, the word "crisis" is composed of two characters. One represents danger, and the other represents opportunity."
John F. Kennedy

Impact Analysis - "Interviews" are conducted with key staff in order to collect data on all components within the organization. Once the data is collected, Trackis analyzes and measures the data to compile a Business Impact Analysis (BIA) report for the client. These reports in turn will assist Trackis, and the client, to determine criticality levels within the company's units.

Planning - Once the risk assessment and BIA are complete, Trackis begins the planning process. The program is set up with many projects and the process can take anywhere from a month to a full year to complete (depending on the size of the organization). Trackis uses an in-house planning tool to compile, test and maintain the plans. Each client is given complete access/control to the plan upon completion and is given numerous choices of hardcopy and electronic formats.

Documentation - Ideally done by the client's IT staff and/or specialist(s) of the component, Trackis can either assist or take full control of the procedure process. Trackis makes sure that precise documentation is kept for the individual components to assure a recovery, reload or upgrade of a system is done in a timely manner. As part of a plan, Trackis creates a database to track and document policies, procedures and strategies for the client to use in any event.

Testing and Maintenance - Testing the plan and maintaining the documentation is key and can be a very daunting to any company and its staff. Trackis takes away the complications by offering monthly, bi-monthly, quarterly, bi-yearly and yearly maintenance for all clients.Testing is done at least once a year, but can be done at the client's request.

Disaster Recovery

Trackis offers a full range of DR Services through its alliance program. We have managed to pull the best of the best together to offer clients a DR service in one package.

Our services include, but are not limited to:

  • Data Recovery  & Warehousing
    Trackis can assist clients in recovering data from most any media source. We have in-house and alliance partnerships with industry leaders. Do you need level 3 service or are you looking for offsite storage and/or data warehousing, we can help.


  • Power Services  
    Power generators and UPS units are necessities for all organizations that want to continue operations during a disruption in power. We can help our clients with their electrical needs during any/all incidents.


  • Facilities  
    Having an alternate site (hot/warm/cold) on standby is added insurance for any organization, but the costs can be budget busters for most. Trackis strives to cut the costs by half to three-quarters in order to make alternate sites for most, if not all, clients possible.

Be sure to ask your Trackis Representative regarding these services.




News and Events

  • Coming Soon - ArkPlanner


  • Trackis is expanding to West coast. Hopes to bring awareness to smaller and mid-sized businesses.


  • The IT Services department is going to start offering service desk solutions and optimization.


    • Key benefits for using Trackis

  • Protect your future Manage inevitable changes in your business with strategic data protection planning and deployment.


  • Reduce risk associated with a service interruption Understand the operational and financial impacts to your business, the order of priority for recovering information, your technical infrastructure, interdependencies and more, then develop a business continuity plan.


  • Minimize disruption and data loss Know what to do when a services interruption occurs. Trackis professionals develop a BC/DR plan for your business that addresses your IT infrastructure, people, processes and facilities.


  • Keep Critical applications up and running Acquire the solutions you need to keep business-critical information available.




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